Category: Leadership Excellence

I have an open-door policy.

You heard a General Manager say it at a Town Hall meeting. You may have spoken those words yourself to a member of your team.

Come talk to me anytime.

Really? Like really? What does the GM actually mean when s/he says it?  (more…)

Friday at the counter of my favorite sushi bar in Ft. Lauderdale. Andy, the fellow sitting to my right, turns out to be the just-retired CEO of a well-known Fortune 500 recruitment firm.

Do you miss your work? I ask Andy

I hated the politics of my job. Andy answers circuitously. (more…)

Chances are, you know about “managing UP.” The art of influencing your mercurial, distracted, and perhaps occasionally unpredictable boss. If you have worked in the business world long enough, you have likely taken a class on this essential skill.

Hint: Know her priorities. Speak his language. Anticipate their needs. Be truthful and don’t BS them. Contract (more…)

Andy Cohen is the affably vivacious host of BRAVO Television’s late-night talk fest “What Happens Live.” Like him or loathe him, Cohen has created a hard-to-ignore reality television empire at BRAVO.

I view this show as an authentic, no bullshit experience, he declares in an old issue of Details Magazine.  (more…)

I didn’t watch the James Comey or Jeff Sessions hearings. Caught the highlights at night. Senators hovering in elevated seats, staring down at the solitary witness with an imperious stance. Probing, probing, probing, probing.

A spectacle.

I think of the word “probe.” Russia probe. Watergate probe.  (more…)

Barbara Corcoran gets it, I think to myself.

Corcoran is a judge on the tv program “Shark Tank,” mega-entrepreneur, and a legend in Manhattan real estate. And she “gets” the how-I-know-I-want-you-on-my-team considerations.

When Corcoran hires she doesn’t read  (more…)

Ever had a moment when you suddenly agree with someone even though your gut tells you s/he is dead wrong? When you submit to group consensus even though you believe the group is blatantly ignoring clear and contradictory evidence?

Research presented by Robert M.  (more…)

Patience can be hard.

I was reminded of it at the start of this year as my 92-year-old mom had her stroke, and I was suddenly thrust into taking care of every single aspect of her life. I was reminded of it the year I lived on the tiny island of Tobago, a place where time comes to a halt and  (more…)

I’m a talker. Half-way decent listener as well, I hope.

And I INTENSELY dislike small talk. Small talk is the incessant chatter about nothing. The endless skimming of the surface. Where everything we say is inconsequential and instantly forgotten.

Yadda yadda yadda yadda. (more…)

I sent Yvonne an invite on LinkedIn. Yvonne and I are social buddies and friends. Here’s Yvonne’s email response to me:

Wow, so happy to connect with you in the professional world. What an honor!

Sweet, right? (more…)