Category: Communication

Chances are, you know about “managing UP.” The art of managing the mercurial, distracted, at times temperamental and often unpredictable boss. If you have worked in the corporate world long enough, you have likely taken a class on this essential skill. (more…)

Aetna has a Chief Mindfulness Officer. Corporate Consultants are rebranding themselves as Chief Inspiration Officers. Tony Schwartz, author of The Way We’re Working Isn’t Working: The Four Forgotten Needs That Energize Great Performance, champions the notion of a Chief Energy Officer. (more…)

Attention, says Chris Hayes, the moderator of MSNBC’s “All In” program, is the scarcest commodity of the 21st century.

True. In her book “Reclaiming Conversation,” Sherry Turkle writes eloquently about the differences between (more…)

New York City veteran newscaster Joe Scarborough calls out Hillary Clinton on twitter after her victory speech, the night of her primary wins in Florida, North Carolina, Ohio.

“Smile!” he demands. (more…)

It is so simple. It is always available to us. And we forget.

When a business conversation suddenly gets stuck. When we start playing verbal ping pong with another person and are determined to win the point.  (more…)

80 % of business meetings are entirely unnecessary. The quality of conversation that occurs does not warrant the time allotted for the event. Magic will not happen. A click of the SEND button to disburse updates would have done the trick. (more…)

I am at Wisdom 2.0 in San Francisco, hanging out with wisdom seekers from around the world. 3000 of them. That’s a wealth of wisdom, a lot of curiosity.

It’s a cool tribe of people committed to being mindful. At work, at home, in life, every moment.  (more…)

The pressure is brutal. To know, to have answers, to offer fresh ideas.

Chances are, you have been hired for your job because you will offer insight and solutions. I love the moment when I know. When I have no doubt, when the next right action is crystal-clear.  (more…)

When asked a direct question about something potentially embarrassing, is it best to tell the truth or to withhold information?

The findings on this matter by Leslie K. John, Professor of Business Administration  (more…)

I read lots of books on leadership. I love being inspired by new thought. And once in a while, someone utters something that puts all this new book-wisdom to shame.  Someone delivers the back-to-basics message.

Mitch, a CEO with a resounding success (more…)