Category: Communication

New York City veteran newscaster Joe Scarborough calls out Hillary Clinton on twitter after her victory speech, the night of her primary wins in Florida, North Carolina, Ohio.

“Smile!” he demands. (more…)

It is so simple. It is always available to us. And we forget.

When a business conversation suddenly gets stuck. When we start playing verbal ping pong with another person and are determined to win the point.  (more…)

80 % of business meetings are entirely unnecessary. The quality of conversation that occurs does not warrant the time allotted for the event. Magic will not happen. A click of the SEND button to disburse updates would have done the trick. (more…)

I am at Wisdom 2.0 in San Francisco, hanging out with wisdom seekers from around the world. 3000 of them. That’s a wealth of wisdom, a lot of curiosity.

It’s a cool tribe of people committed to being mindful. At work, at home, in life, every moment.  (more…)

The pressure is brutal. To know, to have answers, to offer fresh ideas.

Chances are, you have been hired for your job because you will offer insight and solutions. I love the moment when I know. When I have no doubt, when the next right action is crystal-clear.  (more…)

When asked a direct question about something potentially embarrassing, is it best to tell the truth or to withhold information?

The findings on this matter by Leslie K. John, Professor of Business Administration  (more…)

I read lots of books on leadership. I love being inspired by new thought. And once in a while, someone utters something that puts all this new book-wisdom to shame.  Someone delivers the back-to-basics message.

Mitch, a CEO with a resounding success (more…)

Boil it down, and every conversation unfolds in one of two ways: It becomes predictable, or it takes an unexpected turn.

A social dinner the other evening so compellingly reminds me. 7 of us in a beautiful home in the enchanted Lakes section of Hollywood, Florida where I live. 2 of the guests are new to me. (more…)

Empathy.

A great word. Like passion, like integrity, like synergy – a word in danger of becoming an easily uttered cliché.

What does empathy-in-action actually look like? Do I “feel” more for my colleagues? Do I behave more kindly toward them? (more…)

Every aspect of work flows better when our relationships work. Let’s make this the year of elevated business relationships!

Classic wisdom is that if we desire stronger relationships, we need to spend more time with folks. If you don’t have more time to spend, use language that accelerates connection. This works best in person. It works equally well on the phone, in writing. (more…)