Category: Communication

Clarity. Alignment. Intensity. Neat words, right?

Microsoft realized it was time to step it up. Re-energize how it does business. So a few years back it ushered in Satya Nadella as its new CEO. Only the third CEO since the company launched.  (more…)

Perfect Labor Day gift. I spent a few days last week on the Eastern Shore of Maryland with the Leadership Team of a global manufacturing company that makes microwave filters and switches for microwave signal routing. (more…)

Banter in my Facebook tribe last Friday (yes, I’m on Facebook). A quote by Joseph Chilton Pearce, author of the revered book Magical Child, shared by friend and colleague Ann Sheybani, Book Coach Extraordinaire.

To live a creative life, we must lose our fear of being wrong.  (more…)

I wait in a TSA line at LaGuardia Airport, inching my way toward the front, when I notice a man and a woman. They stand next to each other, laughing, bantering back and forth. The man takes the palm of his right hand, playfully places it on the woman’s forehead for a quick second.

Give me some of that energy, he says and withdraws the hand. (more…)

Two political conventions rolled over us in the US. Public discourse in the aftermath got more heated than it had already been. Even if you tried to avoid the coverage, chances are you watched. And, pardon the gun metaphor – you got triggered.

There’s having a reaction. There’s being triggered. (more…)

It may sound like an academic question. It isn’t.

Which of your personal assets make your colleagues, clients, team want to follow you? Is it your warmth? Is it your competence?

The answer – duh – is both. But here’s the differentiating part: With the HAPPY WARRIOR, both are EQUALLY expressed.  (more…)

My friend Marc Rubin and I tease our colleague Tina Governo.

You seem to be working harder than ever, we chuckle during a phone chat with her.

Tina just switched from a demanding full-time corporate leadership role to a part-time position. She has been on the road more than ever, it seems. Yeah – I chuckle and empathize. When I look at the pace of my life over the last 6 weeks I think to myself come on, really? Like, REALLY? (more…)

Yes, I’m biased. I’m a former theatre guy.

I think of this as I stumble on an article about improvisation in, of all places, the Wall Street Journal (7/8/2016). From a young age on we’re taught to master impulse control. It’s what grown-ups do, right? We manage our emotions. Avoid distraction. Aim for a zen-like focus, a sense of control. (more…)

I was in Europe last Friday when Brexit results were announced.

I’m not here to pass judgment on whether the Brits got it right or wrong. The EU is an exquisite political dream. Yet many things are wrong with the present-state EU.

Watching Europe’s political leaders react? Now that was excruciatingly wrong in so many more ways.
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Successful people know how to mirror. They mirror consciously. They mirror well.

The power of mirroring has been keenly on my mind in the aftermath of the Orlando shootings. Of all the responses to the nightclub attack, here is the one that stirred me the most. It is a sublime tale of mirroring. It took place on a JetBlue flight that carried the grandmother of Luis Omar Ocasio-Capo, one of the club-goers that got killed in the shootings, to Orlando to attend Luis’ funeral. (more…)