Category: Communication

Shock. And shock. More shock.

A US president-elect who by most everyone’s moral compass engages in objectionable business practices, routinely resorts to offensive rhetoric, flaunts ignorance of complex issues, displays no signs of self-mastery. (more…)

There is a field of smile studies. Yes, there really is. This got my attention.

Most of us believe that smiling is a good thing, right?  Well, here’s what happens in a genuine smile. Think of it as a one-two punch. Or shall I say one-two muscle tug.  (more…)

Hi. How are you? A standard greeting. We utter it daily, many times over. A great social invitation, right? Well, it ought to be. Reality is a lot more complex.

How are you? This simple question creates instant social dilemmas.  (more…)

I spent four days in Chicago last month, hosting a leadership program. I enjoyed my group immensely. The energy was good.

That’s my language of choice. I’m a personal-energy-guy. I love “good energy.”  (more…)

It’s a bruising paradigm.

We expect a leader to have answers. The level of your leadership pay is commensurate with the expectation that you execute strategy and don’t make a mistake. An apology is a very public acknowledgment of having erred. (more…)

Cool when science catches up with what we already know.

That occurs to me as I flip through the latest article by Sue Shellenbarger, my favorite Wall Street Journal columnist (It’s Not Copying, It’s Connecting, We’re Networking. WSJ 9/21/16).  (more…)

Hustle and hubbub at the DMEXCO tradeshow in Cologne. As I enter a large tent a little off to the side, the noise subsides. A panel of women is talking about success. I slink onto a barstool and listen.

I like to make decisions, a panelist says.  (more…)

Clarity. Alignment. Intensity. Neat words, right?

Microsoft realized it was time to step it up. Re-energize how it does business. So a few years back it ushered in Satya Nadella as its new CEO. Only the third CEO since the company launched.  (more…)

Perfect Labor Day gift. I spent a few days last week on the Eastern Shore of Maryland with the Leadership Team of a global manufacturing company that makes microwave filters and switches for microwave signal routing. (more…)

Banter in my Facebook tribe last Friday (yes, I’m on Facebook). A quote by Joseph Chilton Pearce, author of the revered book Magical Child, shared by friend and colleague Ann Sheybani, Book Coach Extraordinaire.

To live a creative life, we must lose our fear of being wrong.  (more…)