Category: Communication

It’s called Open Space Technology.

Don’t let the name fool you. Open Space is not a new app or a fresh software solution. It’s a conversational framework that has been around for over 30 years. Created by Harrison Owen, a former associate pastor, peace worker and organizational development consultant, Open Space dismantles organizational silos and rigid  (more…)

When I look at public leadership what I see is dismal.

I’m reminded of it as I revisit an article Jay Cost wrote in the Wall Street Journal, The Politics of Distrust (10/17/15). I am reminded of it every time I watch a business executive address a Town Hall meeting, every time I catch a politician make a public statement in front of a camera, (more…)

2018. My one vision for all of us is this. Let’s make this The Year of More Connection.

Well, yes. Duh. Of course, right?

Two seminal articles appeared in 2017 that captured the urgency of our need to connect. They encapsulated a simmering Zeitgeist.Their messages reverberated beyond their intended target audiences and instantly went global. (more…)

Statistics show the US economy is in fine shape. Unemployment has reached historic lows. Yet GE announced just last week it is cutting 12,000 positions. 4% of its workforce. Siemens is cutting 6,900 jobs. Several folks I know well have lost their jobs within the last few weeks.

December. Holiday season. A hyper-challenging time of the year to suddenly (more…)

I sent Sylvie an invite on LinkedIn. Sylvie and I are social friends in the community where I live.

Sylvie’s email response to me: Wow, so happy to connect with you in the professional world. What an honor!

Sweet, right?

I adore Sylvie. But here’s the secret code (more…)

I like to hug.

It’s a learned behavior. I’m German, and I have no memory of folks hugging a lot when I was growing up. First time I started hugging my mom and dad as they picked me up at the Cologne airport both of them froze. Goodness, what had happened to their Americanized son?

I was well into my 30s at the time. (more…)

I just spent 12 days in Bhutan. Did the sort of stuff most first-time visitors to Bhutan are wont to do. Hiked up to the Tiger’s Nest Monastery. Visited the massive Punakha Dzong Monastery in Punakha Valley. Marveled at Buddha Dordenna, the largest Buddha statue in the world.

Awe-inspiring. But my richest insights came from my encounters with the Bhutanese people. Insights about Presence. (more…)

You know who they are, right?

They hurtle toward you at a party, corner you in the hall. Ramble on about something or other, whining complaining joyless stressed. Their self-preoccupation is in extravagant bloom, venom raging under their veneer of social grace. On and on and on they go.

Yep. They’re the energy vampires, sucking you dry. (more…)

Personal Influence. Most folks like the notion of having some. My professional practice is predicated on the benefits of getting it.

The right position in the right firm gets us a modicum of influence. Knowing other influential people gets us some more. Presenting innovative ideas – huh, now we’re getting somewhere. The most disarming way of being influential? (more…)

I am happy for you. Powerful words, right?

And my two favorite variations:

I am so pleased for you (a bit more cautious).

I am thrilled for you (yes, over the top).

When something good happens to a colleague or a friend, we tend to say Congratulations(more…)