Category: Business Relationships

Two political conventions rolled over us in the US. Public discourse in the aftermath got more heated than it had already been. Even if you tried to avoid the coverage, chances are you watched. And, pardon the gun metaphor – you got triggered.

There’s having a reaction. There’s being triggered. (more…)

It may sound like an academic question. It isn’t.

Which of your personal assets make your colleagues, clients, team want to follow you? Is it your warmth? Is it your competence?

The answer – duh – is both. But here’s the differentiating part: With the HAPPY WARRIOR, both are EQUALLY expressed.  (more…)

Yes, I’m biased. I’m a former theatre guy.

I think of this as I stumble on an article about improvisation in, of all places, the Wall Street Journal (7/8/2016). From a young age on we’re taught to master impulse control. It’s what grown-ups do, right? We manage our emotions. Avoid distraction. Aim for a zen-like focus, a sense of control. (more…)

It happened last week while I was in Europe.

Soccer fever fired up my heart. The European Championships in full bloom.

My 91-year-old mom and me, howling at the tv screen in her living room, cheering the German team. The joys of soccer run deep in my family. Decades of tv watching with mom and dad and my brother Thomas. Yup, sweet. (more…)

I was in Europe last Friday when Brexit results were announced.

I’m not here to pass judgment on whether the Brits got it right or wrong. The EU is an exquisite political dream. Yet many things are wrong with the present-state EU.

Watching Europe’s political leaders react? Now that was excruciatingly wrong in so many more ways.
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Successful people know how to mirror. They mirror consciously. They mirror well.

The power of mirroring has been keenly on my mind in the aftermath of the Orlando shootings. Of all the responses to the nightclub attack, here is the one that stirred me the most. It is a sublime tale of mirroring. It took place on a JetBlue flight that carried the grandmother of Luis Omar Ocasio-Capo, one of the club-goers that got killed in the shootings, to Orlando to attend Luis’ funeral. (more…)

Madison Keys.

If you’re a tennis geek like me you know who she is. 21. Rising US tennis star, in spite of a spate of injuries. Had a great 2015 and is having an equally fine 2016. Made it to the final in Rome, the round of 16 at the Paris Open, heading for Wimbledon.

Madison Keys has worked with 4 coaches within the span of a year.  (more…)

Sometimes inclement weather does the trick. I jot down these words on a rain-drenched Saturday morning in South Florida.

No desire to run about. No temptation to roam the beach. I settle in. Exhale. Pause.

It is Memorial Day week-end in the US. An extra day to not work. To reflect perhaps and celebrate what truly matters in our lives. To pause. (more…)

Personal Influence. Most folks like the notion of having some. My professional practice is predicated on the benefits of getting it.

The right position in the right firm gets us a modicum of influence. Knowing other influential people gets us some more.  (more…)

First Moments.

They set the stage for everything that ensues.  They disproportionately influence the outcome of a conversation. 

When it comes to meeting someone, we think in terms of first impressions. A First Moment is more.  (more…)