Category: Business Relationships

I want to yell at the dental assistant. Mariana is taking an x-ray. My mouth is stretched open wide, a metal contraption wedged into the space between upper and lower teeth, an x-ray chip pressing into my gums.

Just relax, Mariana says. (more…)

Cool when science catches up with what we already know.

That occurs to me as I flip through the latest article by Sue Shellenbarger, my favorite Wall Street Journal columnist (It’s Not Copying, It’s Connecting, We’re Networking. WSJ 9/21/16).  (more…)

Hustle and hubbub at the DMEXCO tradeshow in Cologne. As I enter a large tent a little off to the side, the noise subsides. A panel of women is talking about success. I slink onto a barstool and listen.

I like to make decisions, a panelist says.  (more…)

Clarity. Alignment. Intensity. Neat words, right?

Microsoft realized it was time to step it up. Re-energize how it does business. So a few years back it ushered in Satya Nadella as its new CEO. Only the third CEO since the company launched.  (more…)

Perfect Labor Day gift. I spent a few days last week on the Eastern Shore of Maryland with the Leadership Team of a global manufacturing company that makes microwave filters and switches for microwave signal routing. (more…)

Banter in my Facebook tribe last Friday (yes, I’m on Facebook). A quote by Joseph Chilton Pearce, author of the revered book Magical Child, shared by friend and colleague Ann Sheybani, Book Coach Extraordinaire.

To live a creative life, we must lose our fear of being wrong.  (more…)

I wait in a TSA line at LaGuardia Airport, inching my way toward the front, when I notice a man and a woman. They stand next to each other, laughing, bantering back and forth. The man takes the palm of his right hand, playfully places it on the woman’s forehead for a quick second.

Give me some of that energy, he says and withdraws the hand. (more…)

Two political conventions rolled over us in the US. Public discourse in the aftermath got more heated than it had already been. Even if you tried to avoid the coverage, chances are you watched. And, pardon the gun metaphor – you got triggered.

There’s having a reaction. There’s being triggered. (more…)

It may sound like an academic question. It isn’t.

Which of your personal assets make your colleagues, clients, team want to follow you? Is it your warmth? Is it your competence?

The answer – duh – is both. But here’s the differentiating part: With the HAPPY WARRIOR, both are EQUALLY expressed.  (more…)

Yes, I’m biased. I’m a former theatre guy.

I think of this as I stumble on an article about improvisation in, of all places, the Wall Street Journal (7/8/2016). From a young age on we’re taught to master impulse control. It’s what grown-ups do, right? We manage our emotions. Avoid distraction. Aim for a zen-like focus, a sense of control. (more…)