Boil it down, and every conversation unfolds in one of two ways: It becomes predictable, or it takes an unexpected turn.
A social dinner the other evening so compellingly reminds me. 7 of us in a beautiful home in the enchanted Lakes section of Hollywood, Florida where I live. 2 of the guests are new to me. (more…)
Every aspect of work flows better when our relationships work. Let’s make this the year of elevated business relationships!
Classic wisdom is that if we desire stronger relationships, we need to spend more time with folks. If you don’t have more time to spend, use language that accelerates connection. This works best in person. It works equally well on the phone, in writing. (more…)